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#1 2016-12-31 21:34:06

slim shady
Guest

umbrella button and download media button are empty after update

my earlier version 48 still had the umbrella and download media button working.now they are gone(blank).
please help.
youtube is also not showing the download button

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#2 2017-03-28 06:40:38

alok_epicteam
Administrator

Re: umbrella button and download media button are empty after update

They will probably come back upon close / re-open of Epic.

If not, though, anytime you have any issues with Epic's features, open Epic's preferences/settings page, click advanced options and scroll to the bottom and click "reset Epic".  Then close / re-open Epic (you may have to do this twice), and everything should be back to normal. 

If not, then you may need to uninstall/re-install Epic, BUT ONLY do this if absolutely necessary and if you do this, be sure to delete the %APPDATA% Epic folders upon uninstall.

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