I am very highly motivated to see Epic a success but the erratic behavior involving Auto-Pinning to the Taskbar and the re-installation of the Shortcut on the Desktop in very troubling. In addition to known problems the shortcut will also be reinstalled on the Quick Launch Bar and the “Start Menu”. I have a good friend who upon observing this erratic behavior in Epic deleted the software; when he observed residual fragments of what he believed to be Epic code connecting to the Internet, he reimaged his hard drive as this is his SOP for dealing with viruses and worms. I personally don’t believe that Epic is compromised with malware but there is a block of code which is not totally under the full control of Hidden Reflex. I am running a Win7-64 system and all recommended Microsoft updates are current; as are the anti-virus protocols. The code level of Epic I am now running is identified as: “Version 184.108.40.206 (196386)”. I have reinstalled Epic multiple times and now run the DOS command “DIR epic* /a /s” and manually delete any trace of the last version of Epic before installing the newest version of Epic which I down for the website. I actually had Epic running for a two week period without incident and then the problem resumed, all by itself. I deleted the old Epic and removed any trace but the problem returned within a few hours but the newest reinstall appears to be different. Here is what I am observing:
Within a few minutes of rebooting my Windows system, Epic runs a process which updates the file “EpicUpdate.log” which is stored in two locations within Epic managed folders under “Users” and “ProgramData” and appears to be identical in content. Exactly one hour later and every hour thereafter the “EpicUpdate.log” files are updated. Every 12 hours after reboot and during the update of the log files, the problem with the recreation of the shortcuts occur, which have a date/time stamp identical to the log files. If the shortcut resides in a unique Epic folder, the folder is also recreated with the identical date/time stamp. If I manually delete “Epic Privacy Browser.lnk” and any associated folders, they are all back 12 hours later from the time of system reboot.
My primary question is why is Epic running a process every hour and why is it connecting to the Internet (i.e. https://updates.epicbrowser.com/service/update2) constantly? If Epic is checking for updates, which it appears to be doing every hour, this is frankly overkill. This behavior is very troubling because it is not something stealth software should be doing. My second question is why are Epic executable files stored under the “Users” folder and not the “Program Files” folders?
I reinstalled Epic at 11/30/2013 10:12 AM EST, following my usual cleanup procedure first. I unpinned the shortcut from the Taskbar and removed the shortcut from Desktop but made no other changes to Epic. I didn’t install the shortcut on the Quick Launch Bar as I suspected that could be a possible source of difficulty. I didn’t copy my favorites from IE but I did upgrade from IE v10 to V11 which I was planning to do this weekend. I have run Epic a few times and my PC has been on for over 48 hours and so far there have been no problems and the logs are updated hourly; but, I have had a run for 2 weeks without any incident. I will wait another 12 hours and add Epic to the Quick Launch Bar and see how that goes, and then another 12 hour paused. If all is well after that, I add back the Favorites from IE.
If Epic didn’t have so much potential, I would not be putting this level of effort into a browser. There are a unique set of conditions which trigger this problem and they need to be identified.
Is there a debug reporting mode in Epic which can be enabled any time an object is created?