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#1 2014-03-11 02:28:58

twizzler2007
Guest

Why is it asking me?

I'm using Mac 10.9.2. When I first used Epic I would get a small window that would state how many trackers had been blocked. That does not happen any more. I just get many pop up windows asking if I want to Allow Epic to connect to sites. It seems I have to tell the program what to connect to and what not to.

I have tried restarting and reinstalling. to no effect. Do I really have to tell it what is safe to connect to? Seems odd.

I can't post an image or I would.

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#2 2014-03-11 07:45:13

sai
Guest

Re: Why is it asking me?

Hi,

Sorry for the inconvenience.

Can you simply try this step that I stated in this link here. Do it a couple of times, so that problem will be taken care automatically.

Please do let me know if this didn't help.


Thank You
Sai

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#3 2014-03-12 01:23:46

twizzler2007
Guest

Re: Why is it asking me?

"I have tried restarting and reinstalling. to no effect."

The only thing you suggest is restarting Epic... See my post above. I have restarted the application a dozen time if not more. Epic will not even make a single connection with out asking if I want to allow it. Not even a initial connection with out a pop up window asking me if it can make the connection.

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#4 2014-03-12 08:31:54

sai
Guest

Re: Why is it asking me?

Okay, this looks like securtiy and Privacy issue of Mac.

Can you do this, go to System Preferences->Security & Privacy->Privacy->Contacts

Then check Epic if it is not checked. Please let me know if this fixed this issue.

Ill see if we can remove this in our next update automatically.

Thank You for reporting the issue.
Sai

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#5 2014-03-12 17:03:20

alok
Administrator

Re: Why is it asking me?

If the popups are related to accessing your keychain or such -- it's very likely related to the Privacy/Contacts.

If it's asking about making a connection, it could be related to a Firewall or other Security software you have running?  It's a little odd for Macs. 

These popups are most likely unrelated to the popups in Epic showing how many trackers are blocked.

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#6 2014-03-13 04:50:58

twizzler2007
Guest

Re: Why is it asking me?

Thanks for the help. I figured it out. It was my fault. I apologize for the confusion. It was my own, not the program, or the support folks here.

I am running Little Snitch. What I thought was the browser was Little Snitch. It kept showing the Epic icon and led me to believe that it was Epic. Little Snitch didn't do this initially. I didn't pick up on it when I tried to use Epic a few days later. I have recently installed a new version of Little Snitch and its appearances are different. It always used to have the propeller head guy, not it shows the program icon it is blocking.

The only time Epic shows how many trackers have been blocked is when I initially open it. Thats cool. Would be nice to see it all the time. It instills confidence.

I appreciate the effort put into developing the browser. I philosophically object to big brother snooping and this is a nice way to limit that a little bit.

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#7 2014-03-13 21:24:33

alok
Administrator

Re: Why is it asking me?

Little Snitch is a great tool to use -- but yes, sometimes a lot of popups can come up, initially at least!

Great that you're enjoying Epic -- you can also see the tracker count at the bottom of each new tab page.

Do keep letting us know what you like in Epic and what we can do better -- we're also always here to help.

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