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#1 Epic Privacy Browser - Help & Troubleshooting » Ongoing download / install issues » 2015-03-01 01:40:05

tinybubbles
Replies: 0

I think I speak for others and to summarize my (and others) experience...

The bottom line is that after the epicsetup.exe is downloaded, further installation fails 90+% of the time. I can now say this is the case on three flavors of server 2003 (std, enterprise, std r2 all 32bit) and 8.1 (64bit). Two of the servers on the same domain, one not part of the domain, two running antivirus (AVG) the third not, the 8.1 machines not part of the domain, on two separate networks (one from home actually)... to stop beating around the bush, there's clearly a problem.

Never mind that I now have it working everywhere I would like it to, I would really love to understand the issue.

When I say 90% what I mean is:

MOST of the time I download the setup, it installs off the bat, no problems.

On a few of the machines the download (of the actual installer, not the setup exe) starts, says something like 40sec left, 2 min, left, you pick a number... then fails, tries again after a few seconds, ever increasing amounts.

Then it says install complete, but install is not complete.

Only once have I had to remove the folders to be able to try again.

Most of the time, I keep running setup whenever I remember, in the latest case since about 3 weeks ago. Every few days. Several times in a row.

I actually thought of just writing a script that clears the folders and then runs setup again every few minutes, but I'm too lazy.

Anyway, this is clearly not machine specific, OS related, blocked by firewall of AV, and nothing to do with my router, internet connection of ISP.

Something's happening on the download side that causes the setup exe (which if I'm right hasn't been changed for a couple of years?) to time out, give up, report false sucess, and then sometimes be beaten over the head with a blunt instrument to try again.

Guess which OTHER setup I have this problem with? Google Chrome. Once it's in, fine. If I miss too many updates, bomb. Download the enterprise offline installer... once it downloads no problem installing.

What's the common thread? Chrome based I guess. Doesn't happen with Opera though. Doesn't happen with anything else. Few dozen or hundred (HP drivers come to mind) meg offline installer for anything. You name it. Not a problem.

So anyone want to hazard a guess as to what could possibly be wrong?

Like I said for me at this moment academic as I have finally gotten my last machine to install Epic.

Next one, 5% chance that it will take days or weeks and literally dozens and dozens of tries to get it to work.

#2 Re: Epic Privacy Browser - Help & Troubleshooting » Cant install yes I know other peolple have had this problem. » 2015-02-05 03:27:46

Same in Server 2003 patched to the gills. Actually so far on 3 servers, 2003 Std, Enterprise, and Std R2

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