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Hi everyone,

I’m planning an upcoming trip with RUTACA Airlines and considering visiting the RUTACA Airlines Trinidad Office to handle a few details in person. I want to confirm my baggage allowance, check for possible seat upgrades, and clarify my travel itinerary.

I usually manage bookings online, but I’ve heard that visiting the office can sometimes be faster and provide solutions or promotions not available through the website or call centers.

Has anyone been there recently? How was the staff — helpful and efficient? Are there particular times of day that are better for avoiding long wait times? Any advice or tips would be greatly appreciated before I make the trip to the office.

Thanks in advance for sharing your experiences!