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Epic for iOS and Android are live in the App Store and the Android Play Store. We're EpicBrowser on Twitter and on Facebook. Please feel free to also email our Founder directly with issues or questions: alok at hiddenreflex dot com

#76 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy management problem: Proxy changes during session » 2014-10-24 10:06:02

sai

Hi

Proxies connection have nothing to do with Browser. This is because if one of our IP is down for some reason or on during proxy server restart, You will be connected to different IP, there by your session logs out. This is a very rare thing that happens unless one of the server is taken down for maintenance.

If this happens often, please do let us know.

Thank You
Sai

#77 Re: Epic Mac Bugs » Epic crashes frequently during closing » 2014-10-22 07:19:24

sai

Hi

Is your Epic crashing, please let us know. I think we have fixed the issue for above users who complained.

Thank You
Sai

#78 Re: Epic Privacy Browser - Help & Troubleshooting » Unable to connect to the proxy server » 2014-10-16 14:14:40

sai

If you are inside a network like LAN where you have your own proxy, this could happen, otherwise you should be able to connect to proxy.

#79 Re: Epic Privacy Browser - Help & Troubleshooting » Comments on websites not showing, they were at one time » 2014-09-29 18:09:58

sai

Hi,

It is usually third-party cookies blocked. You can go Content-Settings->Unset Block third Party cookies

Thank You
Sai

#80 Re: Epic Privacy Browser - Other Feature Requests & Ideas » update, again » 2014-09-27 07:37:15

sai

Hi Ilivas,

Thank you for your patience. Update will be out very soon, It is undergoing thorough testing...!


Thank You
Sai

#81 Re: Epic Privacy Browser - Help & Troubleshooting » HOW DO I GET SEARCH ENGINES TO WORK??? » 2014-09-23 14:13:49

sai

Hi,

You could restart epic browser, it would connect to a different proxy server and it should work. We were maintaining two of our servers.


Thank You
Sai

#82 Re: Epic Privacy Browser - Help & Troubleshooting » Last Pass » 2014-09-18 07:23:05

sai

Yes, please go to chrome://extensions and go to our webstore, and you can download last pass for Epic

#83 Re: Epic Privacy Browser - Help & Troubleshooting » new Epic Browser user privacy and security concerns » 2014-09-15 14:17:05

sai

Here is the list of urls that we have blocked
clients3.google.com
www.gstatic.com
tools.google.com
tools.l.google.com
chrome.google.com
js.revsci.net
pixel.quantserve.com
sb.scorecardresearch.com
odb.outbrain.com
icompass.insightexpressai.com
ssl.gstatic.com

Also https everywhere already integrated into Epic.
Please do report if you come across any other urls like this again.

#84 Re: Epic Privacy Browser - Help & Troubleshooting » new Epic Browser user privacy and security concerns » 2014-09-15 13:52:31

sai

Hi Zinneken,

Thank You for such a detailed analysis. We do not make calls to google or any service, here is the first topic (http://forum.epicbrowser.com/viewtopic.php?id=20), after which we have blocked several Google Urls. That one url, possibly would not have been figured out. But thanks for those weird urls as well. We will block them soon.

Possibility of UDP usage is because of quic protocol being integrated into chromium, but by default it is disabled. In this case probably go to chrome://net-internals/#quic and see if it is enabled or go to chrome://flags and make the default values to disabled and see how it works, there by you can have choice of OS DNS. If this does not work, please report again, we will work on fixing this.

Also FYI, we do not log any calls on our proxy servers. 

Also Epic store was only opened because of users request, so that we check these extensions privacy and then allow them on our store.(http://forum.epicbrowser.com/viewtopic.php?id=33)

#85 Re: Epic Privacy Browser - Help & Troubleshooting » update ...again » 2014-09-13 07:33:45

sai

Hi, You might get an update anytime next week. You will get  37.0.2062.0 version

#86 Re: Epic Privacy Browser - Help & Troubleshooting » How do I improve/personalize operational usability? » 2014-09-12 08:32:33

sai

Hi Sorry for the late reply,

Thank you for choosing us your browsing.

Regarding your operational usability.

1] move all toolbar icons to the left side of screen?
  - Sorry I could not understand this
2]  set search engines, I use Start Page, Ixquik, Duck 'n Go.
  - We shall provide more options as soon as possible in the settings page to add more private search engines.
   At this point only Epic search is set as default search engine which is also a private search engine
3] set home/start pg so when I select "home inc" I return to it?
  - Go to Wrench menu -> Settings -> Appearance -> Check Home button -> Enter your URL. It should give your home button.
4] Where do I go to upload images that greatly clarify a post like this?

You can upload your image probably in free image uploaders like http://postimage.org/ and upload the image and give the url of image here. This forum displays image with following tags
[img]URL here[/img].

Fonts also you can see under settings page-> Web Content-> Customize fonts

Also Sorry about the forum email. This forum is not integrated with any email service. We will add it soon.


Thank You
Sai

#87 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Not Working » 2014-09-03 17:18:13

sai

Hi,

Sorry for the inconvenience,

One of our proxy server has been failing badly because of some hardware problem, I just restarted, it needs an immediate upgrade (very soon today it will be done), but rest of other five proxy servers are working fine, you can restart browser and connect to them


Thank You,
Sai

#88 Re: Epic Mac Bugs » EPIC crashes Quicktime » 2014-09-02 16:46:47

sai

hi thanks for reporting, Can you give us some sites.

#90 Re: Epic Mac Bugs » Epic crashes frequently during closing » 2014-08-28 09:22:23

sai

Hi Ankh,

Please let us know if the fix is working on your machine's as well.

Thank You
Sai

#91 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Not Working » 2014-08-26 08:19:47

sai

Hi,

We are running fair number of proxy servers in different locations, whenever you are unable to connect to proxy, just quit and restart your browser, you will be connected to a different proxy server.

Yesterday two of our servers were down. So you would have faced some problems.


Thank You
Sai

#92 Re: Epic Privacy Browser - Help & Troubleshooting » My proxy is not working. » 2014-08-23 18:02:48

sai

Hi ,
There has been a down time for one our spot flux server, now it is up, you should be able to access the internet

Thank You
Sai

#93 Re: Epic Privacy Browser - Help & Troubleshooting » Error code: ERR_SSL_PROTOCOL_ERROR » 2014-08-21 07:07:14

sai

Hi, we have updated all our proxy servers ssl certificates on this Monday i.e. 08/18/2014. This issue lasted between 08/15/2014 to 08/18/2014. Are you getting these errors even now? If so can you check what is the ip address of that particular proxy, do let us know?

Thank You
Sai

#94 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » mysterious server connections by Epic » 2014-08-20 16:06:09

sai

Hi, Please do not worry about these connections, these are our SSL proxy servers, we are trying to come with one unique domain name to connect, right now sakth.com, epicbrowser.net, faisla.in, odecide.com are all Epic browser new SSL proxy servers while the other one is from our partner spotflux, which means all your proxy connections will be encrypted, so if any middle man  tries to view the traffic, it will be encrypted, thus protecting users traffic.

However in future we might come with options like only using one server name like epicbrowser.net, but still we are working to make our proxy servers performance optimized and come up with one name.

#95 Re: Epic Privacy Browser - Help & Troubleshooting » proxy certificate invalid » 2014-08-18 08:42:35

sai

Hi Sorry for the inconvenience, We have updated the certificates now.


Thank You
Sai

#96 Re: Epic Mac Bugs » Epic crashes frequently during closing » 2014-08-12 13:38:31

sai

Hi Ankh, Please bare with us, we are working on our proxy server performance improvement, which at this time is all our teams priority. We are a small team, once we are done with it, we shall release an update for epic browser on Mac.

#97 Re: Epic Privacy Browser - Help & Troubleshooting » Slow.... » 2014-08-08 08:12:41

sai

Thank You twins4384. Yes, it is quite helpful, we have reduced the load on st. Louis server, please let us know if it is still slow.

#98 Re: Epic Privacy Browser - Help & Troubleshooting » Slow.... » 2014-08-06 09:03:18

sai

Hi ilivas,

Please report the IP address of proxy well, so that we will know which proxy is slow. Right now we have a vendor spotflux and partially our servers. Our servers are taking very less load as they are in experimental stage.

With IP address we will be able to understand which proxy is causing the issue, and we can act accordingly.


Thank You
Sai

#99 Re: Epic Mac Bugs » Epic crashes frequently during closing » 2014-08-06 09:00:57

sai

Yes, We found this bug is coming when you are doing command + quit. I was able to reproduce this bug, and we are working on it and will soon release an update

#100 Re: Epic Privacy Browser - Help & Troubleshooting » Slow » 2014-08-05 09:13:52

sai

Hi, We have reduced load yesterday on our new HTTPS proxy servers, you should see speed good now. Please let us know if you are still facing problems?

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