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Epic for iOS and Android are live in the App Store and the Android Play Store. We're EpicBrowser on Twitter and on Facebook. Please feel free to also email our Founder directly with issues or questions: alok at hiddenreflex dot com

#201 Re: Epic Privacy Browser - Help & Troubleshooting » Why is it asking me? » 2014-03-11 07:45:13

sai

Hi,

Sorry for the inconvenience.

Can you simply try this step that I stated in this link here. Do it a couple of times, so that problem will be taken care automatically.

Please do let me know if this didn't help.


Thank You
Sai

#202 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » Proxy icon » 2014-03-04 13:31:20

sai

Hi, if you are on Mac OS X, try the solution that I showed here and let us know the response

#203 Re: Epic Privacy Browser - Help & Troubleshooting » Page problem » 2014-03-04 07:06:26

sai

Hi Frake,

Firstly sorry for very late response. Can you give the specifics of the website, so that we can test it here.

Thank You
Sai

#205 Re: Epic Privacy Browser - Help & Troubleshooting » General slowdowns / freezes - not using proxy » 2014-03-04 06:57:07

sai

Hi antigravity.mint,

Firstly sorry for the delayed response. We will note these issues, thank you for reporting them. We've done certain changes in our search engine, hope it works little faster than earlier now.

#206 Re: Epic Privacy Browser - Help & Troubleshooting » ipv6 error » 2014-03-04 06:54:28

sai

Hi Useruser, sorry for the late response, please set Encrypted Data to "No" as shown in the image.

Screen_Shot_2014_03_04_at_11_16_28_AM.png
free screen capture

#207 Re: Epic Privacy Browser - Help & Troubleshooting » EPIC becoming slow? » 2014-02-24 05:39:19

sai

Hi Mephistopheles666,

We've made a fix. We are trying to resolve it permanently.

Thank You
Sai

#208 Re: Epic Privacy Browser - Help & Troubleshooting » Epic problems » 2014-02-24 05:37:15

sai

Hi MidnightLace69,

Can you tell us when and how is it crashing. Are you on windows or Mac?

#209 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » Proxy and Extensions » 2014-02-22 06:47:07

sai

Thank You for your feedback.

Many websites of what is my IP show cached IP addresses. With a couple of refreshes, you should get your changed IP address.

We are working on opening our webstore. We are slightly delayed on this. Please bare with us.

Thank You
Sai

#210 Re: Epic Privacy Browser - Help & Troubleshooting » EPIC becoming slow? » 2014-02-21 10:46:15

sai

Hi AnindyaB,

You must have proxy "On" globally. For past one week, the proxy has been facing heavy load and it was slowing down everything.
However we made a fix for it few hours before. We are also working on stabilizing this issue.

#211 Re: Epic Privacy Browser - Other Feature Requests & Ideas » Speedups » 2014-02-19 06:48:22

sai

Thank You Epic User. We will check these steps and improve performance accordingly.

#212 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Service down? » 2014-02-18 11:18:47

sai

Hi, have you people tried this step suggested   here

#213 Re: Epic Mac Bugs » Home screen flickering » 2014-02-04 08:06:32

sai

Thank you Daniel for reporting this issue.

#214 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » Panopticlick-style tracking » 2014-01-27 16:52:25

sai

Hi glorp,

Thank you for feedback. The thing what your talking about is called browser fingerprinting. This is in our next queue. We are blocking many fingerprinting scripts, so you do have quite a bit of protection. Browser Fingerprinting is a challenging job that can make browser unstable and crash, which we are likely to solve in our future releases.

#215 Re: Epic Privacy Browser - Help & Troubleshooting » How can i stop epic to delete my cache » 2014-01-27 16:40:16

sai

Hi Anuj,

On Closing Epic priavcy browser, it deletes the cache, Cookies, history, localstorage and other miscellaneous files, that can be used for tracking. We recommend you to keep closing your browser, so that you lower the risk of tracking.

Thank You
Sai

#216 Re: Epic Privacy Browser - Other Feature Requests & Ideas » Why not charge for Epic? » 2014-01-27 14:39:39

sai

Yes, by clicking on relevant ads for you on the search results, we get revenues.

#217 Re: Epic Windows Bugs » favicons are missing!! » 2014-01-25 09:05:25

sai

Hi ronad, You shall find it in our next update. We are working rigorously to give next update which is on providing webstore.

#218 Re: Epic Privacy Browser - Help & Troubleshooting » Epic Broswer vs Chrome » 2014-01-08 11:13:03

sai

Hi David,

Both Epic and Chrome run different directory paths in Windows or OS X. You don't need to worry about any inconsistencies.

#219 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » IP not based in US and Proxy » 2014-01-06 09:11:04

sai

We hope to have French or other International IP addresses soon, but right now we have only for US.

#220 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Icon » 2014-01-04 07:32:11

sai

Joshatt,

Sorry the above method is only for Mac OS X. For Windows, we shall launch this auto-fixing of epic functionality very soon.

#221 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Icon » 2014-01-03 14:30:39

sai

Hi joshatt,

Did you try the above method that I posted?

Thank You
Sai

#222 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy Icon » 2014-01-03 11:22:56

sai

This is the issue we fixed in the latest update. Please "quit" and restart the browser, this issue shall be automatically fixed.

2014_01_03.png.


Even after restarting it does not load, please report it back.

#223 Re: Epic Mac Bugs » Umbrella Menu not working on certain websites » 2014-01-03 10:42:40

sai

Hi Winterweaver,

This is an issue with Mac OS X 10.9, that is Mavericks. We're working on this issue. Thanks for reporting.

Sai

#224 Re: Epic Privacy Browser - Other Feature Requests & Ideas » Bring back extensions for the privacy risk-takers » 2014-01-03 10:31:43

sai

Hi tyilo,

We're going to support some of the extensions imminently.

Thank You
Sai

#225 Re: Epic Privacy Browser - Help & Troubleshooting » Still no search possible » 2014-01-03 10:28:09

sai

Hi Karaba,

Thanks for reporting the problem. We are also facing this issue. I hope this is the issue only on OS X ? We're investigating the issue

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