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#1 2016-11-19 20:05:05

mccurdyp
Guest

EPIC won't close properly in OS 10.12.1 (being approved)

Whenever I quit EPIC it gets hung, and I have to perform a Force Quit before using again or shutting down my Macbook.
Anyone else experiencing this?

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#2 2016-12-28 17:00:49

andyring
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Yep, with 100 percent consistency for me as well, currently on OS X 10.12.2.

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#3 2017-01-04 14:44:23

Re: EPIC won't close properly in OS 10.12.1 (being approved)

I am experiencing something similar, every so often when i attempt to close EPIC with multiple tabs open, it gets hung before it can display the are-you-sure-you-want-to-close-multiple-tabs-notification. Only Force-Quitting closes Epic at that point.

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#4 2017-01-08 23:04:33

mfmoyni
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Happened to me 2X

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#5 2017-01-08 23:04:54

mfmoyni
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Happened to me 2X

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#6 2017-01-27 11:41:02

rottensir
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Same on 10.12.3

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#7 2017-01-27 11:42:56

rottensir
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Same on 10.12.3

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#8 2017-03-09 03:11:41

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Same issue with OS 10.12.3

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#9 2017-03-19 14:10:10

louvache
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Sometimes same here but using OS X 10.9.

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#10 2017-04-27 00:22:16

Re: EPIC won't close properly in OS 10.12.1 (being approved)

I am running 10.12.4 and global proxy is not working. I assume that is working on your Macs.  Any suggestions.  Can't find anything on this forum........

Many thanks,
Tom

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#11 2017-05-26 08:55:18

richard_b
Guest

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Me too but only since the recent major Windows 10 update:

OS Version 1703
OS Build 15063.296

I have to use Task Manager to shut Epic down.

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#12 2017-05-26 23:30:51

alok_epicteam
Administrator

Re: EPIC won't close properly in OS 10.12.1 (being approved)

For Windows 10 users having this issue, in Epic's settings uncheck hardware acceleration (at bottom click on advanced options, then at the bottom of the page uncheck hardware acceleration).

Sorry Mac users, we have to do a major update to fix this which we'll be doing in a week or two.

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#13 2018-02-12 06:56:30

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Yep, with 100 percent consistency for me as well, currently on OS X 10.12.2.
regards:

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#14 2018-03-26 23:27:51

alok_epicteam
Administrator

Re: EPIC won't close properly in OS 10.12.1 (being approved)

Argh!  This should have been fixed in the latest Mac update.  Be sure that you're on Epic 62 or 63.x

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