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#1 2014-05-21 21:13:01

Texas360
Guest

Norton Antivirus Blocks Epic

Anybody else having an issue where Norton blocks Epic browser because it contains threat Suspicious.Cloud.2?
It also removed chrome.7z.
Just started having the issue yesterday?

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#2 2014-05-22 01:38:28

alok
Administrator

Re: Norton Antivirus Blocks Epic

Reposting this reply from another thread:

We've had continuous issues with various a-v "heuristics".  We actually had a similar issue with Norton maybe six months ago and thought we were in the clear, but we've triggered their alert again with the latest update last Saturday.

We've been in continuous dialogue with Norton the past 24 hours and they claim the issue is resolved.  It may take time for their update to propagate as users continue to report problems. 

It seems like they're either quarantining or even deleting the "epic.exe" file.  Interesting that some chrome version is apparently also triggering this?!

If you need help backing up/restoring bookmarks or passwords, let us know -- feel free to email me directly anytime, alok at hiddenreflex do t co m

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