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#51 2015-01-16 16:53:37

sai
Guest

Re: Epic crashes frequently during closing

Thank You for reporting, Ill check on this Mavericks

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#52 2015-01-24 19:29:00

hank
Guest

Re: Epic crashes frequently during closing

Same again (it's been a long while since I checked it).
Most recent version of Epic has the problem again, for me.
I'm posting from Firefox.
On trying to open Epic:

"Epic didn't shut down correctly.  To reopen the pages you had open, click Restore."
with spinning rainbow

I can get to the desktop/Finder, but can't click on any other application in the Dock (wanted to look at Console and Activity Monitor but can't)
"Restore" button also does nothing.

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#53 2015-01-24 19:44:09

hank
Guest

Re: Epic crashes frequently during closing

Same thing again;
Version 38.0.2125.111 (278856)


starting Epic gets "Epic did not close properly .... Restore"
Restore does nothing; Mac gets a spinning rainbow and eventually I have to power cycle to restart.
On restart, this sort of thing:
1/24/15 10:34:01.000 AM kernel[0]: TMCCFS 566 MSG HookWait tmccfshook wait vsapi timeout 75536158:1:0:27:/Applications/Epic.app/Contents/Versions/38.0.2125.111/Epic Framework.framework/Libraries/ffmpegsumo.so
1/24/15 10:34:01.000 AM kernel[0]: TMCCFS 563 MSG HookWait tmccfshook wait vsapi timeout 75536158:1:0:25:/Applications/Epic.app/Contents/Versions/38.0.2125.111/Epic Framework.framework/Libraries/ffmpegsumo.so
1/24/15 10:34:02.000 AM kernel[0]: TMCCFS 562 MSG HookWait tmccfshook wait vsapi timeout 75536158:1:0:23:/Applications/Epic.app/Contents/Versions/38.0.2125.111/Epic Framework.framework/Libraries/ffmpegsumo.so
1/24/15 10:34:16.030 AM Epic Helper[556]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
1/24/15 10:34:16.031 AM Epic Helper[556]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
1/24/15 10:35:36.829 AM WindowServer[215]: disable_update_timeout: UI updates were forcibly disabled by application "Epic" for over 1.00 seconds. Server has re-enabled them.
1/24/15 10:35:36.938 AM Epic Helper[556]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
but Epic seems to be open (able to get the version number)
and I can open websites.

Next time I open it it's fine.  So it's intermittent.  If there's anything in particular I can send you to debug let me know here.

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#54 2015-01-26 08:57:15

sai
Guest

Re: Epic crashes frequently during closing

Hi hank,

Very sorry about the crash. We are working on a new update, which may be out next week, hopefully it helps.

Thank You
Sai

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