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#1 2014-12-22 00:50:38

chris4004
Guest

Amazon Fix?

Hi guys.  Many thanks for Epic.  It is the only browser I use unless I need to use Amazon, which i typically do a lot.  Can you please give an update as to what the issue is and if you think it is possible to solve the problem?
Thank you.

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#2 2014-12-22 07:25:18

sathi
Administrator

Re: Amazon Fix?

Hi chris4004,

Thanks for your support and patience , our team working on update. We will come with update a.s.a.p

Thank you.

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#3 2014-12-23 14:53:38

Re: Amazon Fix?

I'm also having problems with Amazon and waiting for the fix...thank you!

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#4 2014-12-26 18:03:41

Re: Amazon Fix?

Me too.  When I click on any item there, it either doesn't load or loads for a few seconds and then I get the "Oh Snap" message with the grey background.

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#5 2014-12-27 03:13:35

sathi
Administrator

Re: Amazon Fix?

Hi petecotterill,

sorry for inconvenience, we are working on an update to fix this. We will come with an update a.s.a.p.

Thank you

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#6 2015-01-11 18:33:22

marklfrench
Guest

Re: Amazon Fix?

Still getting snap message when going to Amazon

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#7 2015-01-21 17:39:07

sathi
Administrator

Re: Amazon Fix?

Hi All,

we have released an update couple of hours back. It should fix this bug.

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#8 2015-01-30 18:33:13

Re: Amazon Fix?

sathi wrote:

Hi All,

we have released an update couple of hours back. It should fix this bug.

Where do I find this 'fix'?
thanks

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#9 2015-02-01 06:54:39

sathi
Administrator

Re: Amazon Fix?

Hi heartofawareness,

We already released an update (39.0.2171.99) to fix this issue, can you check your epic' version. You epic should be updated by now. Please let us know, if amazon still crashes for you.

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#10 2015-02-08 16:08:29

tuxbuddy
Guest

Re: Amazon Fix?

Amazon Smile is still crashing for me, and I don't see an option to manually update Epic.  It says I'm running Version 39.0.2171.71 (290621).  (Using Windows XP.)

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#11 2015-02-19 06:50:01

weave2u
Guest

Re: Amazon Fix?

I have the latest Epic version, and amazon still "ah snaps" in the middle of my usage.

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#12 2015-02-19 07:40:21

sathi
Administrator

Re: Amazon Fix?

@weave2u, latest windows version number 39.0.2171.99.  Can you check your version.


@tuxbuddy We have fixed this issue in XP, can you check your version now.

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#13 2015-02-19 22:42:27

weave2u
Guest

Re: Amazon Fix?

Sathi, Yes, that is the version I'm using.

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#14 2015-03-10 07:21:31

akbasu777
Guest

Re: Amazon Fix?

I am using win 7 ultimate. how can I update epic to its latest version. I am also facing same problem with Amazon.

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#15 2015-03-10 07:25:30

akbasu777
Guest

Re: Amazon Fix?

I m using Win 7 and facing same problem with Amazon.in site. How can I update my Epic version 39.02171.71?

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#16 2015-03-10 07:28:05

akbasu777
Guest

Re: Amazon Fix?

I am also facing same problem with Amazon.in site. My epic version is 39.0.2171.71 how can I update it to the latest version?

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#17 2015-03-11 08:43:08

sathi
Administrator

Re: Amazon Fix?

Hi akbasu777,

Sorry for the inconvenience. Strange, you are not on the latest Epic. Latest versions is 39.0.2171.99.
Are you running any Anti virus software ??

Can you check in the task manager EpicUpdate.exe is running or not ?

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#18 2015-03-24 16:35:50

Re: Amazon Fix?

Amazon is not loading properly for me. It loads the site, but it's basic and no graphics. I don't know which version of Epic I'm using, and don't know how to update it either. Any suggestions?

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#19 2015-03-25 06:28:12

sathi
Administrator

Re: Amazon Fix?

Hi leapoffaith24,

Thanks for the post.  This happens due to glitch in loading of css style sheets.  Refreshing the page will work for you. Please let us know if this helped or not.

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