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#1 2014-07-27 08:37:57

ragfraser
Guest

Printing information from gov.uk website.

Printing information from gov.uk website comes out as 'gobbledegook' how to rectify?   Having to us another browser instead of EPIC because of this.

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#2 2014-07-27 12:56:23

sathi
Administrator

Re: Printing information from gov.uk website.

Hi ragfraser,

Thanks for writing us,

gov.uk/ is opening in Epic,  can you share any screen shots !!

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#3 2014-07-29 11:56:10

ragfraser
Guest

Re: Printing information from gov.uk website.

Documents are OK on screen, it's when they are printed that there is a problem as it prints in gobbledegook.   I have no problem printing from website when I use other browsers.

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#4 2014-07-29 15:06:26

sathi
Administrator

Re: Printing information from gov.uk website.

Hi ragfraser,

Thanks for letting us know this bug.  I am able to generate this bug. We will work on this.

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#5 2014-08-09 11:24:12

ragfraser
Guest

Re: Printing information from gov.uk website.

The printing problem is also affecting the printing of documents from Thomas Cook Airlines - Holiday Information such as Itinerary and relevant documents for holiday bookings.   I don't know if this is affecting other Holiday Providers systems.

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#6 2014-08-09 16:38:01

sathi
Administrator

Re: Printing information from gov.uk website.

@ragfraser,  Thanks for informing us and patience . We will fix this bug very soon.

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