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#1 2016-04-06 01:49:04

Epic fails to update/install Assertion fail http status code

A couple of days ago I started receiving pop up messages when I started my computer about Epic not being able to update. I uninstalled Epic, restarted my computer and redownloaded Epic, and when I tried installing it I got the same two messages.

Here is some of what pops up:

net\network_request_impl.cc
Assertion (Assert) failed!
C:\Users\Cedric\AppData\Local\Epic Privacy Browser\Installer\EpicUpdate.exe (pid=8780)
net\network_request_impl.cc:509
version: 1.3.27.13
Expression: (((HRESULT)(last_hr_)) >= 0)

The second message is a little different:
C:\Users\Cedric\AppData\Local\Epic Privacy Browser\Installer\EpicUpdate.exe (pid=8684)
net\network_request_impl.cc:511
100 <= *http_status_code  <= 505

I would appreciate any help,
Cedric

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#2 2017-06-08 12:24:10

rhorner252a
Guest

Re: Epic fails to update/install Assertion fail http status code

I have the same problem.  I uninstalled, then tried to re-install.  Something likely changed with McAfee Endpoint security which is now blocking Chrome/Epic updates and installs.  It is blocking access to the c:\users\*\AppdData\ directories.  This is really a Chrome problem which is coming across to the Epic side.  Chrome, or Epic needs to change the behavior to not need access to these directories any more during installation.

From my event log:
- System

  - Provider

   [ Name]  McAfee Endpoint Security

  - EventID 3

   [ Qualifiers]  8192

   Level 2

   Task 0

   Keywords 0x80000000000000

  - TimeCreated

   [ SystemTime]  2017-06-06T17:44:06.000000000Z

   EventRecordID 147841

   Channel Application

   Computer ---------

  - Security

   [ UserID]  S-1-5-18

- EventData

   EventID=1092 ----\------- ran EPICSETUP_EXE.EXE, which tried to access C:\USERS\----\APPDATA\LOCAL\TEMP\GUM564A.TMP\EPICUPDATE.EXE, violating the rule "Block Users App Data Sub Folders EXE", and was blocked. For information about how to respond to this event, see KB85494.

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#3 2017-06-14 00:28:28

alok_epicteam
Administrator

Re: Epic fails to update/install Assertion fail http status code

Thanks so much for the report.  Yes, we're not happy with a lot of the behavior of chromium/its installer omaha you're right.  Thanks for the report.  Despite these errors, Epic should be working fine...please just click "ignore" on any errors.  Please let us know though of such errors / error popups so we can solve them.  Let us know if there are any issues with your Epic.

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