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#1 2018-12-29 07:49:19

SuperShades
Guest

Downloaded newest version +5 times and each time can't open dmg file (being approved)

Hello, I have a MacAir and each time I try to open the dowloaded file I get the message; “epic_71.0.3578.981.dmg” is damaged and can’t be opened. You should move it to the Trash."
I reset my current epic to defaults, I disabled all my security settings and no luck. Any advise? Also I enjoy your browser. I owe you another donations soon.
I am on the East Coast USA.

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#2 2019-01-11 08:08:22

shiladkumar.d
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

Hi,

Apologize for the inconvenience, these are the alternative steps you can follow to get the epic going.
1. Download the "OS X zip" file from the link: https://epicbrowser.com/thank_you.php
2. Extract the content of Epic.zip, once you extract it, you will get epic.app
3. Replace the old epic.app at the Applications folder with the new one.


Thanks
Shilad

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#3 2019-09-08 03:54:39

alok_epicteam
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

It may also be that you're running an older version of OSX.  Due to Chromium not supporting older versions of OSX, Epic may not work on your system if it's running one of those older OSX versions.

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#4 2020-01-29 23:57:42

iugradmark
Guest

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

shiladkumar.d wrote:

Hi,

Apologize for the inconvenience, these are the alternative steps you can follow to get the epic going.
1. Download the "OS X zip" file from the link: https://epicbrowser.com/thank_you.php
2. Extract the content of Epic.zip, once you extract it, you will get epic.app
3. Replace the old epic.app at the Applications folder with the new one.


Thanks
Shilad

I tried this solution and did not work for me. I am getting the application is damaged. Running Catalina latest updates.

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#5 2020-01-30 01:16:20

alok_epicteam
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

Sorry about that.  There's a bug that's causing that error in some versions of OSX in our latest update...we're fixing it and should a fixed update released tomorrow.

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#6 2020-01-30 23:23:05

alok_epicteam
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

Will do.  We'll post when the new version is live here.  We almost have it fixed.

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#7 2020-01-31 20:04:35

alok_epicteam
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

Sorry about that!!  The fixed update 79.0.3946.130 should work. You can download it now or at our website.  It is also now released as an update, so if you the older version of Epic, you'll get a notification to update Epic.

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#8 2020-02-04 09:11:05

alok_epicteam
Administrator

Re: Downloaded newest version +5 times and each time can't open dmg file (being approved)

Great!!  Nice work Chan..sorry about the download issues.  Glad you've got it now :-).

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