Epic Privacy Browser Forums

eslam shallan

Guest

Epic Encrypted Proxy & Epic AdBlocker not showing up

Hi,

i recently changed my OS to win 11 22H2 and installed Epic but i couldn't activate both VPN and AD guard couz they aren't showing up at all in extention page and even use reset setting but the problem continues

alok_epicteam

Administrator

Re: Epic Encrypted Proxy & Epic AdBlocker not showing up

Please try these steps to see if they bring the extensions back.  After completing them, you may need to open / close Epic a few times before the extensions are re-installed. 

1. Close the Epic browser to ensure that no processes are actively using the user profile files.

2. Use Windows Explorer to navigate to the specified path: C:\Users\user\AppData\Local\Epic Privacy Browser\User Data\Default (replace "user" with your actual username).

For Macs, navigate to the Epic folder in Application Support

3. Within the "Default" folder, locate and delete the following files:

A. Preferences
B. Secure Preferences
These files store user preferences and settings, and deleting them will reset the Epic browser extensions to their default configuration.

4. After deleting these files, you can reopen the Epic browser. It should revert to its default state with default extensions. However, any extensions you installed from the Chrome Web Store or other sources will be removed, and you will need to reinstall them manually.

Remember that performing these steps will reset your browser's extensions settings, but it won't affect your bookmarks, browsing history, or other personal data, as they are typically stored separately in the browser profile folder.

alok_epicteam

Administrator

Re: Epic Encrypted Proxy & Epic AdBlocker not showing up

Sorry about this & thanks for trying these steps.  For some reason, you're getting an older version of Epic.  That may be the issue.  Please email Alok directly and he'll have someone help you.