Announcement

Epic for iOS and Android are live in the App Store and the Android Play Store. We're EpicBrowser on Twitter and on Facebook. Please feel free to also email our Founder directly with issues or questions: alok at hiddenreflex dot com

#51 Re: Epic Privacy Browser - Help & Troubleshooting » Once Again Proxy Changed To New Proxy » 2015-04-23 12:00:14

Hi eris,

Thanks for the post and sorry for inconvenience.
IP should not change in a browser session.  We will check into this.
We distribute our proxy traffic on our servers. So, you are getting different IP on every new window.  As of now, users don't have a choice to select IP's

#52 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy continues to cause havoc » 2015-04-17 06:19:16

Hi weave2u,

Thanks for patience, we are working on it. Give us little bit of time, everything will be okay.

Thanks,
Sathi

#53 Re: Epic Privacy Browser - Help & Troubleshooting » Ad and tracker blockers dead » 2015-04-14 11:58:07

Hi ichneumon,

Thanks for the post, you need not re insall Epic. Restarting Epic should help you.

#54 Re: Epic Privacy Browser - Help & Troubleshooting » Webpage not available » 2015-04-14 11:55:23

Hi Mephistopheles666,

both of them are our IPs, you can give exceptions. We are facing few issues with our proxy servers. We are fixing them.

#55 Re: Epic Privacy Browser - Help & Troubleshooting » Only One Proxy Working? » 2015-04-10 05:51:29

Hi eris,

Yes, due to some unavoidable reasons we are diverting all our requests to  199.189.86.27 and 199.217.118.201 .  We will add few more servers very soon.

Thank you

#56 Re: Epic Privacy Browser - Other Feature Requests & Ideas » Mega Sync browser plugin? » 2015-04-09 05:48:53

Hi registration.dv9z,

Thanks for the post. Let our team look into Mega Sync browser plugin.

#57 Re: Epic Privacy Browser - Help & Troubleshooting » Proxy woefully slow » 2015-04-09 05:47:12

Hi weave2u,

Still proxy is slow for you?
Yes, we are facing some issues with few of our servers. We are working on it. Mean while update should work for you. I can see servers are doing good now, you should not face any problem.

Please let me know, if this still happens for you.

Thanks

#58 Re: Epic Privacy Browser - Help & Troubleshooting » Yandex searching in Epic browser » 2015-04-08 10:36:31

Hi sylfers,

Thanks for the post. Can you tell us what exactly the problem is ?
You are not able to visit yandex.ru?

looking forward to your reply!

#59 Re: Epic Privacy Browser - Help & Troubleshooting » first time user - slow and unusable » 2015-04-08 10:30:15

Hi rwallis555,

Thanks for trying  Epic privacy browser.

Sorry for the inconvenience. There were some issues with one of our proxy server, we just gave an update to it. Every thing will be okay in couple of minutes.   You need not to do anything for the update. It will update automatically.

#61 Re: Epic Mac Bugs » EPIC on Macbook Air » 2015-04-06 06:09:39

Hi Rex,

Can you do the following commands from terminal
"cd ~/Library/Application Support/Hiddenreflex/Epic/"
"rm -rf Default"
"cd ~/Library/Cache/"
"rm -rf Hiddenreflex"
Note:  do not forget "~" in this commands.

Start the Epic Now. let us know if this helped or not

#62 Re: Epic Windows Bugs » Error Window » 2015-04-06 02:31:51

Hi ThunderBuns,

We've recently fixed this bug,  this is a glitch in our updater.  If you have any important bookmark, please export all your bookmarks and re install Epic.

#63 Re: Epic Privacy Browser - Privacy Features & Privacy Concerns » Epic proxy leaks ip and is not secure. » 2015-04-06 02:17:17

Hi xlambox,

Thanks for the post. Sorry for inconvenience. Did you try restarting Epic?? Restring Epic might help some times.  Go to settings -> Net work ->disable Epic proxy. Try to disable and enable. Let me if this worked for you or not.

#64 Re: Epic Windows Bugs » Error Window » 2015-04-06 02:12:42

Hi ThunderBuns,

Sorry for inconvenience, we will check into this and get back to you a.s.a.p

Thanks,
Sathi

#65 Re: Epic Privacy Browser - Help & Troubleshooting » Epic Browser is detected as malware » 2015-04-03 03:17:41

Hi johndavd01,

Thanks for the post, can you tell us exact warning and name of Anti virus.  looking forward to your reply.

#66 Re: Epic Privacy Browser - Help & Troubleshooting » Latest version of Epic » 2015-04-03 03:14:12

Hi johnathonm,

Thanks for the post. For windows installer we don't have manual update checker, updates are silent. Current windows installer version 40.0.2214.91.
For Mac builds we have update checker.

#67 Re: Epic Privacy Browser - Help & Troubleshooting » Frequent Epic Crashing. » 2015-04-02 06:26:06

Hi peetyco,

Sorry for inconvenience. Thanks for the screenshot.
Very strange. At this point I don't have any clue.  Have tried re installing Epic. Please take back up of your bookmarks before uninstalling.

Thanks,
Sathi

#68 Re: Epic Mac Bugs » How do I delete a site that is now in one of my boxes » 2015-03-26 08:45:37

Hi marthe224,

Sorry for the late reply. Right click on the dial (boxes) you can find options for Edit and delete.

#69 Re: Epic Privacy Browser - Help & Troubleshooting » cannot use Epic » 2015-03-26 06:16:39

Hi johnclark,

Sorry for inconvenience. Might be one of our proxy server is down for few seconds.  Always try to restart the Epic, if nothing loads in a page.

#70 Re: Epic Privacy Browser - Help & Troubleshooting » Evernote extension and Epic Filter keep crashing? » 2015-03-26 05:28:31

Hi leapoffaith24,

Thanks for the post. Yes, We are able to generate this bug from our side. We will fix and update a.s.a.p.

#71 Re: Epic Privacy Browser - Help & Troubleshooting » Flash Player » 2015-03-26 05:25:14

Hi eris,

Navigate to chrome://plugins/ . In plugins page you can find list of all plugins and its disable/enable option next to it.

#72 Re: Epic Privacy Browser - Help & Troubleshooting » Amazon Fix? » 2015-03-25 06:28:12

Hi leapoffaith24,

Thanks for the post.  This happens due to glitch in loading of css style sheets.  Refreshing the page will work for you. Please let us know if this helped or not.

#73 Re: Epic Privacy Browser - Help & Troubleshooting » Frequent Epic Crashing. » 2015-03-20 17:37:48

Hi peetyco,

Sorry for the inconvenience,  are you using the latest Epic (40.0.2214.91). Can you share any screenshots ?

#74 Re: Epic Privacy Browser - Other Feature Requests & Ideas » What is new? » 2015-03-20 17:25:17

Hi gimpy,

Thanks for the post. Yes, we have fixed couple of things in windows update. Webrtc and deleting dns-cache entries on exit.

#75 Re: Epic Privacy Browser - Other Feature Requests & Ideas » ZenMate » 2015-03-19 04:26:04

Hi Tyler,

Thanks for the post. Have you tried Epic Privacy Browser's proxy service. We have dedicated proxy service integrated with strong proxy encryption.

Board footer