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Hi eris,
Thanks for the post and sorry for inconvenience.
IP should not change in a browser session. We will check into this.
We distribute our proxy traffic on our servers. So, you are getting different IP on every new window. As of now, users don't have a choice to select IP's
Hi weave2u,
Thanks for patience, we are working on it. Give us little bit of time, everything will be okay.
Thanks,
Sathi
Hi ichneumon,
Thanks for the post, you need not re insall Epic. Restarting Epic should help you.
Hi Mephistopheles666,
both of them are our IPs, you can give exceptions. We are facing few issues with our proxy servers. We are fixing them.
Hi eris,
Yes, due to some unavoidable reasons we are diverting all our requests to 199.189.86.27 and 199.217.118.201 . We will add few more servers very soon.
Thank you
Hi registration.dv9z,
Thanks for the post. Let our team look into Mega Sync browser plugin.
Hi weave2u,
Still proxy is slow for you?
Yes, we are facing some issues with few of our servers. We are working on it. Mean while update should work for you. I can see servers are doing good now, you should not face any problem.
Please let me know, if this still happens for you.
Thanks
Hi sylfers,
Thanks for the post. Can you tell us what exactly the problem is ?
You are not able to visit yandex.ru?
looking forward to your reply!
Hi rwallis555,
Thanks for trying Epic privacy browser.
Sorry for the inconvenience. There were some issues with one of our proxy server, we just gave an update to it. Every thing will be okay in couple of minutes. You need not to do anything for the update. It will update automatically.
@muchogusto305:+1
Hi Rex,
Can you do the following commands from terminal
"cd ~/Library/Application Support/Hiddenreflex/Epic/"
"rm -rf Default"
"cd ~/Library/Cache/"
"rm -rf Hiddenreflex"
Note: do not forget "~" in this commands.
Start the Epic Now. let us know if this helped or not
Hi ThunderBuns,
We've recently fixed this bug, this is a glitch in our updater. If you have any important bookmark, please export all your bookmarks and re install Epic.
Hi xlambox,
Thanks for the post. Sorry for inconvenience. Did you try restarting Epic?? Restring Epic might help some times. Go to settings -> Net work ->disable Epic proxy. Try to disable and enable. Let me if this worked for you or not.
Hi ThunderBuns,
Sorry for inconvenience, we will check into this and get back to you a.s.a.p
Thanks,
Sathi
Hi johndavd01,
Thanks for the post, can you tell us exact warning and name of Anti virus. looking forward to your reply.
Hi johnathonm,
Thanks for the post. For windows installer we don't have manual update checker, updates are silent. Current windows installer version 40.0.2214.91.
For Mac builds we have update checker.
Hi peetyco,
Sorry for inconvenience. Thanks for the screenshot.
Very strange. At this point I don't have any clue. Have tried re installing Epic. Please take back up of your bookmarks before uninstalling.
Thanks,
Sathi
Hi marthe224,
Sorry for the late reply. Right click on the dial (boxes) you can find options for Edit and delete.
Hi johnclark,
Sorry for inconvenience. Might be one of our proxy server is down for few seconds. Always try to restart the Epic, if nothing loads in a page.
Hi leapoffaith24,
Thanks for the post. Yes, We are able to generate this bug from our side. We will fix and update a.s.a.p.
Hi eris,
Navigate to chrome://plugins/ . In plugins page you can find list of all plugins and its disable/enable option next to it.
Hi leapoffaith24,
Thanks for the post. This happens due to glitch in loading of css style sheets. Refreshing the page will work for you. Please let us know if this helped or not.
Hi peetyco,
Sorry for the inconvenience, are you using the latest Epic (40.0.2214.91). Can you share any screenshots ?
Hi gimpy,
Thanks for the post. Yes, we have fixed couple of things in windows update. Webrtc and deleting dns-cache entries on exit.
Hi Tyler,
Thanks for the post. Have you tried Epic Privacy Browser's proxy service. We have dedicated proxy service integrated with strong proxy encryption.