Epic Privacy Browser Forums

sathi

Administrator

Re: Install problem

Hi scoubidou,

Sorry for that, seems all our epic features are working for you. I am trying to generate the EpicUpdate.exe messge with comodo AV, Not able to generate. We are trying to generate and getback to you a.s.a.p

Thanks You !

scoubidou

Guest

Re: Install problem

Hi sathi,

Many thanks... I can't bear those adds no more !!...

sathi

Administrator

Re: Install problem

Hi scoubidou,

Sorry for this, our team working hard to solve issues with Adblock and comodo AV message. We are trying to generate from our end. Will get back to you a.s.a.p

ebeb

Guest

Re: Install problem

try the latest install and let us know.

I have done a clean reinstall of my OS, and now have success with Version 38.0.2125.111 (290621). Thank you for your efforts.

scoubidou

Guest

Re: Install problem

Hi Sathi,

Thank you. Problems still there but I wanted to know something normal or not :

When I click on umbrella button, I can't go on "adblock options" (view) - the same for "see trackers blocked". I can't clik on these buttons "view".

Thank you

sathi

Administrator

Re: Install problem

Hi scoubidou,

Sorry for the late response.

Are you getting any messages like "Unavailable for this page"?
Are you trying to click on umbrella button in new tab/settings page?
visit a site, e.g, epicsearch.in then click on umbrella button. 

looking forward for you response,
Thank you

scoubidou2

Guest

Re: Install problem

Hi scoubidou,

Sorry for the late response.

Are you getting any messages like "Unavailable for this page"?
Are you trying to click on umbrella button in new tab/settings page?
visit a site, e.g, epicsearch.in then click on umbrella button. 

looking forward for you response,
Thank you

Hi  sathi,

No I don't have any message "unavailabl"
Yes I clicked the umbrella button... but i don't understand what do you want me to do or see ?

scoubidou2

Guest

Re: Install problem

I did whath you said : I visited epicsearch but it the same pb

I'm really tired of all this. There is no difference between Epic and Mozilla. I ask myself why I should go on with Epic if I'm tracked and if I have all these adds.

sathi

Administrator

Re: Install problem

Hi scoubidou2,

Sorry for that, might be I confused you. I am trying to check, if your umbrella button is working for you or not. So, I asked you to visit epicsearch.in.

I think your adblock filters are not updated. Visit any site and click on umbrella button-> Adblock options . An options page opens with Adblock filters.  Click on "update now" 

Please let me if this worked or not.

scoubidou2

Guest

Re: Install problem

Hi Sathi,
"
Many thanks but the problem is that nothing happens when I click on "adblock options" or its "view" button.

The same for "see trackers" or its "view".

Please see the screen here :

http://www.casimages.com/i/141225033129221564.png

sathi

Administrator

Re: Install problem

Hi scoubidou,

sorry for that, we don't save your bookmarks on uninstall. Always you can export bookmarks as html files. You can find this option bookmark manager.

You are getting ads after re installing epic ?

scoubidou2

Guest

Re: Install problem

Hi sathi,
Could you please explain "Always you can export bookmarks as html files. You can find this option bookmark manager."

I re-installed epic many times but I'll try again...

scoubidou2

Guest

Re: Install problem

I've jut reinstalled it : same problems.

sathi

Administrator

Re: Install problem

Hi sathi,
Could you please explain "Always you can export bookmarks as html files. You can find this option bookmark manager."

I re-installed epic many times but I'll try again...

what I am trying to say, before uninstalling Epic, you can export your bookmarks as a html file. Later, you can import them to epic  from your bookmark manager.

scoubidou2

Guest

Re: Install problem

Hi sathi,

Thank you.
All is done : same problems

scoubidou2

Guest

Re: Install problem

Hi,

Just wanted to say that all works good now !

Many thanks for your help.

Murder

Guest

Re: Install problem

desktop  - win7 sp1 64bit - epic installs and works great !
laptop     - win7 sp1 32bit - epic says it installed, but same result as ebeb below
I too request an offline installer

Navigate to %localappdata%/Epic Privacy Browser/ Application and try to run epic.exe.

sathi, that folder is not present in my install.

Here are the folder trees from the installation and the executable files they contain:

        %APPDATA%
        └───Epic Privacy Browser
                └───Update
                        └───Log

        %LOCALAPPDATA%
        └───Epic Privacy Browser
                └───CrashReports
                └───Update
                        ├───1.3.27.13
                        │        EpicCrashHandler.exe
                        │        EpicUpdate.exe
                        │        EpicUpdateBroker.exe
                        │        EpicUpdateOnDemand.exe
                        │        EpicUpdateHelper.msi
                        ├───Download
                        │       └───{A3AA2AD6-C357-4BB3-9625-6550647D956D}
                        │                └───37.139.29.123
                        │                        mini_installer.exe
                        ├───Install
                        │       └───{CE6F19B3-E270-445D-93C2-377109540F80}
                        │                mini_installer.exe
                        ├───Offline
                        │       └───{D8239F5B-E054-4A2F-BE55-1C9FF5CD8E82}
                        │EpicUpdate.exe

Is there an off-line/full installer available?