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Yes, unfortunately. The VPN / encrypted proxy service is no longer supported. With our most recent release the past few days, we have stopped supporting the VPN / encrypted proxy service as it had gotten too time consuming & expensive. It lets us focus on the core browser updates.
There are several fast, free Chrome VPN extensions you can use in desktop Epic though -- we list a few upon click on the proxy icon in desktop Epic. For mobile Epic, there are many free VPN apps in the iOS and Android app stores.
To get pages to load again, please to go the Extension page and disable the Epic proxy extension. Please try another fast, free VPN extension or App, you'll be able to migrate to using it pretty seamlessly we have found :-).
The VPN / encrypted proxy service is no longer supported. With our most recent release the past few days, we have stopped supporting the VPN / encrypted proxy service unfortunately as it had gotten too time consuming & expensive. It lets us focus on the core browser updates.
There are several fast, free Chrome VPN extensions you can use in desktop Epic though -- we list a few upon click on the proxy icon in desktop Epic. For mobile Epic, there are many free VPN apps in the iOS and Android app stores.
To get pages to load again, please to go the Extension page and disable the Epic proxy extension. Please try another fast, free VPN extension or App, you'll be able to migrate to using it pretty seamlessly we have found :-).
The VPN / encrypted proxy service is no longer supported. With our most recent release the past few days, we have stopped supporting the VPN / encrypted proxy service unfortunately as it had gotten too time consuming & expensive. It lets us focus on the core browser updates.
There are several fast, free Chrome VPN extensions you can use in desktop Epic though -- we list a few upon click on the proxy icon in desktop Epic. For mobile Epic, there are many free VPN apps in the iOS and Android app stores.
To get pages to load again, please to go the Extension page and disable the Epic proxy extension. Please try another fast, free VPN extension or App, you'll be able to migrate to using it pretty seamlessly we have found :-).
Sure.
History recorded / disabled is basically the browser history page -- it disables / enables your browsing history to be stored in the browser history. It doesn't affect tab forward / backwards. It doesn't affect cookie blocking. Third party cookies are always blocked by default.
Data delete on close is basically site session data e.g. cookies that may log you in are not deleted upon close. It's useful if you like to stay logged into sites when you open the browser. It's useful to delete data on close if you like to delete all cookies and such so you start fresh each time you re-open the browser.
You can also use Incognito windows when you want all data deleted on close of the window / browser, and leave data deleted on close unchecked for the "regular" browser.
Hope this helps and makes sense.
Actually we've discontinued service for the built-in VPN / encrypted proxy so even if you got it somehow showing, the network will be shut down shortly. Sorry about that, it's gotten too expensive & time consuming to maintain for us along with maintaining the core browser.
The best thing is to try some other free VPN extension(s) in the Play Store. Some don't even require a login. Some that have been around for some time now and work pretty fast but require a login including WindScribe and Proton.
This error is appearing again for some Windows 10 users with our latest update. If you're facing it, please check the ideas on this blog post:
https://blog.epicbrowser.com/2025/07/ep … solutions/
If none of those suggestions work, please email our founder alok directly and he will help you solve this issue.
Sorry John for the very late reply. Please email me & I'll try to help. Sorry again.
Hi Mo, awesome that deleting the default folder worked!!
If you happen to have those files backed up you can copy them over...sometimes passwords doesn't carry over, usually you have to re-save the passwords again unfortunately :-(. You can always export passwords via the password manager and check there if they happen to have not been deleted (hopefully).
Backup Passwords & Bookmarks in Windows (do the same thing for Macs but via the Hidden Reflex folder in Application Support). Open a window navigator, then type %localappdata% and press return. Then open the “Epic Privacy Browser” folder, then open the “User Data” folder, then open the “Default” folder. Then copy the files (not the folders) in the “Default” folder — particularly “Bookmarks” “Bookmarks.bak” “Login Data” “Login Data.journal” “TransportSecurity” “Preferences” and any other files there. Copy those files into some safe folder on your system!! To restore them, copy the same files into the same locations into the re-installed & working Epic.
The Russian government has blocked our network unfortunately. We're discontinuing the VPN service due to excessive cost and time.
There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
Not sure what happened as the VPN has been working fine for all users except in Russia. We've unfortunately had to discontinue VPN / encrypted proxy support with the latest update this week so soon it the network will be shut down.
There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
We'd love for you to try Epic as well & sorry about this issue which seems to happen to some systems with the latest Epic update.
Please try this. Open Epic, let it immediately close. Then repeat. After Epic opens / crashes 5 to 10 times, it should start working again normally.
If that works / doesn't work, please post here.
I can make another suggestion as well. First back up bookmarks and passwords then go to the Hidden Reflex folder in Application Support in Macs and delete the default folder in the Epic folder in there. Then try re-opening Epic.
Please let me know if one or the other suggestions works.
You probably need to disable the proxy extension OR email Alok at hiddenreflex dot com to get an older version of Epic which works on XP and or Windows 7 as the latest Chromium versions probably don't support those older OSes.
Sorry about the issues & we're glad so many made excellent use of it for so many years! It seems the Russian government blocked our VPN / encrypted proxy network a month or two ago.
We with our most recent release the past few days have stopped supporting the VPN / encrypted proxy service unfortunately as it had gotten too time consuming & expensive. There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
Hi, Sorry about this issue. Please try this. Open Epic, let it immediately close. Then repeat. After Epic opens / crashes 5 to 10 times, it should start working again normally.
If that works / doesn't work, please post here.
I can make another suggestion as well. If you do decide to try uninstall / reinstall, first back up bookmarks and passwords -- do that as well before trying this. Go to the Epic folder in %localappdata% in Windows or the Hidden Reflex folder in Application Support in Macs and delete the default folder. Then try re-opening Epic.
If both ideas above don't work, you may need to backup passwords & bookmarks, uninstall Epic, then delete all Epic registry entries & the Epic folder in %localappdata%, then try reinstalling Epic and it should work. Epic should work great on Win11.
Please let me know if any of these suggestions works.
Sorry about this issue. Please try this. Open Epic, let it immediately close. Then repeat. After Epic opens / crashes 5 to 10 times, it should start working again normally.
If that works / doesn't work, please post here.
I can make another suggestion as well. If you do decide to try uninstall / reinstall, first back up bookmarks and passwords -- do that as well before trying this. Go to the Epic folder in %localappdata% in Windows or the Hidden Reflex folder in Application Support in Macs and delete the default folder. Then try re-opening Epic.
If both ideas above don't work, you may need to backup passwords & bookmarks, uninstall Epic, then delete all Epic registry entries & the Epic folder in %localappdata%, then try reinstalling Epic and it should work. Epic should work great on Win11.
Please let me know if any of these suggestions works.
Sorry about this issue. Please try this. Open Epic, let it immediately close. Then repeat. After Epic opens / crashes 5 to 10 times, it should start working again normally.
If that works / doesn't work, please post here.
I can make another suggestion as well. If you do decide to try uninstall / reinstall, first back up bookmarks and passwords -- do that as well before trying this. Go to the Epic folder in %localappdata% in Windows or the Hidden Reflex folder in Application Support in Macs and delete the default folder. Then try re-opening Epic.
If both ideas above don't work, you may need to backup passwords & bookmarks, uninstall Epic, then delete all Epic registry entries & the Epic folder in %localappdata%, then try reinstalling Epic and it should work. Epic should work great on Win11.
Please let me know if any of these suggestions works.
Sorry about the issues & we're glad so many made excellent use of it for so many years! It seems the Russian government blocked our VPN / encrypted proxy network a month or two ago. It had been otherwise working great for the rest of the world.
With our most recent update the past few days, we have stopped supporting the VPN / encrypted proxy service to focus on browser development. Unfortunately supporting the encrypted proxy / VPN had gotten too time consuming & expensive. There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
Sorry about the issues & we're glad so many made excellent use of it for so many years! It seems the Russian government blocked our VPN / encrypted proxy network a month or two ago. It had been otherwise working great for the rest of the world.
With our most recent release the past few days, we have stopped supporting the VPN / encrypted proxy service to focus on browser development. Unfortunately supporting the encrypted proxy / VPN had gotten too time consuming & expensive. There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
Sorry about the issues & we're glad so many made excellent use of it for so many years! It seems the Russian government blocked our VPN / encrypted proxy network a month or two ago.
We with our most recent release the past few days have stopped supporting the VPN / encrypted proxy service unfortunately as it had gotten too time consuming & expensive. There are several fast, free Chrome VPN extensions you can use in Epic though -- we list a few such as Proton, WindScribe and others which don't require any registration like VeePN, TroyWell, VPNly, Anonymox, UltraSurf and uVPN.
Sorry about this issue. Please try this. Open Epic, let it immediately close. Then repeat. After Epic opens / crashes 5 to 10 times, it should start working again normally.
If that works / doesn't work, please post here.
I can make another suggestion as well. If you do decide to try uninstall / reinstall, first back up bookmarks and passwords -- do that as well before trying this. After backing up, uninstall Epic. Go to the Epic folder in %localappdata% in Windows or the Hidden Reflex folder in Application Support in Macs and delete the default folder. In Windows, also delete all registry entries of Epic. Then try reinstalling Epic.
Please let me know if one or the other suggestions works.
Nice work, yes, it's the fault of Kaspersky. We reached out to them. Please also contact them so they fix this asap.
It's the fault of Kaspersky. We reached out to them. Please also contact them so they fix this asap.
It's the fault of Kaspersky. We reached out to them. Please also contact them so they fix this asap.