Epic Privacy Browser Forums

It's the fault of Kaspersky.  We reached out to them.  Please also contact them so they fix this asap.

It's the fault of Kaspersky.  We reached out to them.  Please also contact them so they fix this asap.

For Mac users, be careful on updating if you're using an old version of OSX.  Sometimes new versions of Chromium don't support older OSX versions. 

Windows automatically updates and they should work on most versions of Windows.

Not sure why Epic would ever stop working.  You can try "Reset Epic" or uninstalling / reinstalling Epic.  Be sure to back up bookmarks & passwords first.  Here are some instructions. 

[optional] Backup Passwords & Bookmarks.  Open a window navigator, then type %localappdata% and press return. Then open the “Epic Privacy Browser” folder, then open the “User Data” folder, then open the “Default” folder.  Then copy the files (not the folders) in the “Default” folder — particularly “Bookmarks” “Bookmarks.bak” “Login Data” “Login Data.journal” “TransportSecurity” “Preferences” and any other files there.  Copy those files into some safe folder on your system!!

[1] Uninstall Epic. At the bottom of the Epic menu there’s an “Uninstall” option (or you can use the Windows uninstall method).
[2] Delete Epic Folders. After you uninstall Epic, to be even more safe, please delete the “Epic Privacy Browser” folder in case it’s still there — to do this, open a window navigator, then type %localappdata% and press return. Then delete the “Epic Privacy Browser” folder if it is there. Then check if you have an additional folder named “Epic”, if so, then open it and see if you have these folders: crash reports folder and update folder. If you do, please delete both folders. [Note: the chromium uninstall process is surprisingly not very thorough (not sure why), but we’ve cleaned it up considerably with the latest Epic.]. Windows users can also delete any registry entries Epic may have made. 
[3] Download and Install Latest Epic. Download the latest epic from epicbrowser.com and install it.

[optional]  Import Bookmarks and Passwords Files.  Open a window navigator, then type %localappdata% and press return. Then open the “Epic Privacy Browser” folder, then open the “User Data” folder, then open the “Default” folder.  Then copy the files (not the folders) you had previously copied/backed up into the “Default” folder

Thanks for letting us know.  We'll work to fix this in a major update coming in a few weeks.

Epic isn't in the Mac App Store for desktop / laptop Macs.  So you may be downloading Epic for iOS which won't work on a Mac.  You can download Epic for desktop from epicbrowser.com

II suspect you may have accidentally installed the ARM version of Epic for Macs.  Please try re-downloading Epic but be sure it's the Intel version and try that.  If doesn't work, email Alok as you may need an older version of Epic to run on your OSX version.

You may have accidentally installed the ARM version of Epic for Macs.  Please try re-downloading Epic but be sure it's the Intel version and try that.  If that doesn't work, please email Alok, you may need an even older version of Epic to run on your version of OSX.

Thank you so much for your support & kind words.  Fantastic Epic's been working so well for you for so many years & that it keeps getting better.

In terms of being logged in on re-open, in the newest versions of Epic, you can disable delete data on close via Epic's privacy settings.  This used to NOT be an option and Epic would delete all cookies on close so you would have to re-login. 

For Translate pages, Epic hasn't supported this in-built for privacy reasons -- essentially we'd have to send every url you visit to some translation web service.  There are many extensions that support this you can install via the chrome webstore for desktop Epic.  We expect local, private translation in the browser is coming in the next few years thanks to AI...let's see :-).

Hi Phil, yes there are multiple updates out.  That's an old version of Epic...not sure why your Epic isn't auto-updating assuming you're on Windows.

Please back up your bookmarks & passwords & try to uninstall Epic (then on Windows delete the Epic folder in %localappdata% & any registry entries) then re-install Epic.

This is probably not Epic.  Check other recently installed software and other browsers.  If you close Epic make sure to also manually delete all data...so then any scripts running should be deleted.  This should solve the issue.  Also make sure there aren't any extensions installed in Epic from the Chrome Webstore or that aren't from Epic itself...those could cause the issue as well.

Odd.  It should be permanently off.  Maybe we're deleting the setting for it as we delete all data on close.  We'll check into this, thanks for letting us know.

For some Android users of the latest Android update, clicking on links from Yahoo results bypasses the proxy.  We're working to fix this asap but due to Google's rules, we have to do a major update which is taking a bit of time but is nearly ready.   So a fix is coming soon.

Typing in urls in the address should not bypass the proxy.